Have you experienced fraud? File a report now to help protect others.

Privacy Act Statement

How we protect your personal information

Your Privacy Matters

We are committed to protecting your privacy. This Privacy Act Statement explains how we collect, use, and protect your personal information when you file a fraud report on Fraud Recovery Guidance Center.

Information We Collect

When you file a report, we collect the following types of information:

Personal Information
  • Your name and contact information (email, phone number)
  • Your mailing address
  • Your country of residence
  • Information about how to contact you

Note: You can choose to submit reports anonymously without providing personal contact information.

Fraud Details
  • Type of fraud or scam experienced
  • Date and location of the incident
  • Description of what happened
  • Amount of money lost (if applicable)
  • Information about the scammer or fraudulent business
Technical Information
  • Your IP address
  • Browser type and version
  • Device information
  • Timestamp of your report submission

Purpose: This information helps us verify the authenticity of reports and prevent fraudulent submissions.

How We Use Your Information

We use the information you provide for the following purposes:

Fraud Investigation & Prosecution

Your report is used to investigate fraud, identify patterns, and build cases against fraudsters. This information may be shared with law enforcement agencies to support criminal investigations and prosecutions.

Consumer Sentinel Network

Your report is entered into the Consumer Sentinel Network, a secure database shared with federal, state, and local law enforcement agencies. This helps identify fraud trends and emerging threats.

Research & Analysis

We analyze aggregated and anonymized data from reports to understand fraud patterns, identify vulnerable populations, and develop targeted consumer education campaigns.

Follow-up Communication

If you provide contact information, we may reach out to you if we need additional details about your report or to inform you of relevant developments in your case.

How We Share Your Information

Your information may be shared with the following entities:

Law Enforcement Agencies

Federal, state, and local law enforcement agencies receive relevant information from your report to support investigations and prosecutions. This includes the Department of Justice, state attorneys general, and local police departments.

Financial Institutions

Banks, credit card companies, and other financial institutions may receive information about fraud schemes to help protect their customers and prevent future incidents.

Other Government Agencies

Other federal agencies involved in consumer protection, such as the Consumer Financial Protection Bureau and state consumer protection offices, may receive relevant information.

International Partners

For cross-border fraud schemes, information may be shared with international law enforcement partners and organizations to combat global fraud networks.

How We Protect Your Information

We implement comprehensive security measures to protect your personal information:

Encryption & Security
  • All data is transmitted using secure HTTPS encryption
  • Data is stored in secure, access-controlled databases
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for staff access
Access Controls
  • Only authorized personnel can access your information
  • Access is limited to what's necessary for their job
  • All access is logged and monitored
  • Staff undergo regular security training
Data Retention

Your information is retained for as long as necessary to accomplish the purposes for which it was collected, typically for several years to support ongoing investigations and analysis. After that period, it is securely destroyed.

Your Rights

You have the following rights regarding your personal information:

Access Your Information

You can request a copy of the report you submitted. Use your report reference number to access your information through our system or contact us for assistance.

Correct Inaccuracies

If you believe information in your report is inaccurate, you can request corrections. Contact us with your report reference number and the corrections you'd like to make.

Anonymous Reporting

You can submit a report without providing personal contact information. This allows you to report fraud while maintaining your privacy.

File a Complaint

If you believe your privacy rights have been violated, you can file a complaint with the FTC's Office of Inspector General or contact us directly.

Ready to Report?

Your privacy is protected. File a report today and help us fight fraud.

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